top of page

Izimo Ezivamile Zebhizinisi

1. Introduction

​

N.B.C.I.G is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal data when you access or use our services.

By using our services, you consent to the practices described in this Policy.

​​​

2. Data Controller

The data controller responsible for your personal data is:

N.B.C.I.G
Email: info(@)nbcig.com

For questions regarding your personal data, you may contact our Data Protection Officer (DPO) at the above address.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identification Data: Name, surname, email address, phone number, and other contact details.

  • Connection Data: IP address, browser type, browsing activity, cookies, and similar information.

  • Transactional Data: Payment details, purchase history, and order information.

  • Other Data: Any additional information you voluntarily provide via forms, surveys, or customer support.

All personal data is collected lawfully and directly from you, unless otherwise permitted by law.

​​

4. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

  1. Contractual necessity: To provide and manage the services you request.

  2. Consent: Where you have given explicit consent (e.g., marketing communications or cookies).

  3. Legitimate interests: To improve our services, analyze trends, and prevent fraud, provided your rights do not override these interests.

  4. Legal obligations: To comply with statutory or regulatory requirements.

5. Purposes of Processing

Your personal data is processed for the following purposes:

  • To provide and manage our services, including account management and transaction processing.

  • To improve our website and services by analyzing usage patterns.

  • To communicate with you, respond to inquiries, provide updates, and send marketing communications with your consent.

  • To comply with legal and regulatory obligations, including accounting, tax, and anti-fraud requirements.

​

6. Consent for Marketing and Cookies

Marketing:
Promotional communications are sent only with your explicit consent. You may withdraw your consent at any time via unsubscribe instructions or by contacting us directly.

Cookies:
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. Non-essential cookies are stored only after obtaining your explicit consent via our cookie banner or site settings. You may manage your cookie preferences at any time through your browser or website settings.

7. Sharing and Disclosure of Personal Data

Your personal data may be shared with:

  • Service Providers: Third parties processing data on our behalf (e.g., hosting providers, payment processors, email services, IT support).

  • Legal Authorities: Public authorities where required by law.

  • Business Partners: Only with your explicit consent for co-marketing, loyalty programs, or other services.

All third parties must implement adequate technical and organizational measures to protect personal data and comply with applicable law.

​

8. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that such transfers comply with applicable data protection laws, including:

  • Use of European Commission-approved standard contractual clauses.

  • Transfers to countries recognized as providing an adequate level of data protection.

​

9. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods are reviewed periodically.

​

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is completely secure.

​

11. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete personal data.

  • Right to Erasure (“Right to be Forgotten”).

  • Right to Restriction of Processing.

  • Right to Object: To processing based on legitimate interests or for marketing purposes.

  • Right to Data Portability: Receive personal data in a structured, machine-readable format.

  • Right to Withdraw Consent.

  • Right to Lodge a Complaint: With the supervisory authority in your EU Member State.

To exercise your rights, contact us at info(@)nbcig.com. We will respond within applicable legal timelines.

​

12. Updates to This Policy

We may update this Policy periodically to reflect changes in practices or legal requirements. Significant changes will be communicated via our website or other appropriate means. Users are encouraged to review this Policy regularly.

​

13. Contact

For any questions or requests regarding this Policy or your personal data:

N.B.C.I.G
Email: info(@)nbcig.com

bottom of page